Published:08 May 2023
Summary
Integrated invoice-to-cash applications manage customer invoicing, collections, customer payments and cash applications in a single automated platform with predictive features. CFOs can use this research to shortlist vendors by assessing their key capabilities.
Included in Full Research
Overview
Key Findings
市场的紧迫性传动效率和加快cash conversion continues to fuelCFOdemand for a cloud-based integrated application for invoice-to-cash (I2C) processes. Increasing requirements forinvoicingcompliance, optimized management of deductions and disputes, and advanced analytics are driving vendors to continue investing in these capabilities to differentiate their offerings.
Vendors that demonstrate widespread use of advanced analytics throughout their platform are well-suited to support finance organizations across multiple situations anduse cases. Advanced analytics enable better efficiency and decision support within I2C processes, particularly credit monitoring, collections and cash applications.
Although CFOs cite ongoing customer support,
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- Billtrust
- Emagia
- Esker
- FIS
- HighRadius
- Quadient
- Serrala
- Sidetrade
- Versapay
- Customer Invoicing
- Collections
- Credit Monitoring
- Deductions and Disputes
- Customer Payments
- Cash Applications
- Integrations/APIs
- Process Automation
- Advanced Analytics
- User Experience
- Ongoing Support
- Implementation Ease and Speed
- Small and Getting Established
- High Growth and Scale
- Global and High Complexity
Gartner Recommended Reading
Note 1: Gartner BuySmart™
Critical Capabilities Methodology